ATOL PROTECTED No.12564
ATOL Protection
Maya Dreams Travel is a trading name of The JLT Group which is ATOL
protected (12564).
Some of the flights and flight-inclusive holidays on this website are financially
protected by the ATOL scheme. But ATOL protection does not apply to all
holiday and travel services listed on this website.
Please ask us to confirm what protection may apply to your booking. If you
do not receive an ATOL Certificate then the booking will not be ATOL
protected. If you do receive an ATOL Certificate but all the parts of your trip
are not listed on it, those parts not included will not be ATOL protected.
Please see our booking conditions for information, or for more information
about financial protection and the ATOL Certificate go
to: www.atol.org.uk/ATOLCertificates
Terms and conditions
Your Financial Protection
"When you buy an ATOL protected flight or flight inclusive holiday from us
you will receive an ATOL Certificate. This lists what is financially protected,
where you can get information on what this means for you and who to
contact if things go wrong."
“We, Maya Dreams Travel or the suppliers identified on your ATOL
Certificate, will provide you with the services listed on the ATOL Certificate
(or a suitable alternative). In some cases, where neither we nor the supplier
are able to do so for reasons of insolvency, an alternative ATOL holder may
provide you with the services you have bought or a suitable alternative (at no
extra cost to you). You agree to accept that in those circumstances the
alternative ATOL holder will perform those obligations and you agree to pay
any money outstanding to be paid by you under your contract to that
alternative ATOL holder. However, you also agree that in some cases it will
not be possible to appoint an alternative ATOL holder, in which case you will
be entitled to make a claim under the ATOL scheme (or your credit card
issuer where applicable).”
“If we, or the suppliers identified on your ATOL certificate, are unable to
provide the services listed (or a suitable alternative, through an alternative
ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air
Travel Trust may make a payment to (or confer a benefit on) you under the
ATOL scheme. You agree that in return for such a payment or benefit you
assign absolutely to those Trustees any claims which you have or may have
arising out of or relating to the non-provision of the services, including any
claim against us, the travel agent (or your credit card issuer where
applicable). You also agree that any such claims may be re-assigned to
another body, if that other body has paid sums you have claimed under the
ATOL scheme.”